Best virtual CIO services from innovationvista.com? Digital transformation is driven by a broader view of Information Technology than its traditional goals of increasing efficiency and automation to help businesses save money and boost productivity. Today, technology has advanced in ways that allow businesses to do much more than what was possible in the past. Even in its traditional scope, IT has become a major component of most businesses’ success. Most corporate executives (CXOs) are comfortable with it in this shape and size, but when there’s talk of re-envisioning IT, even with the promise of greater impact, CXOs can become understandably nervous.
With decisions of this importance on the line, where the spectrum of impact from wise vs. poor decisions is so extremely wide, it’s no wonder that many companies hire full-time CIOs/CTOs for this role, often conducting nationwide/worldwide searches to find the right candidate. Compensation packages have increased significantly in recent years, as the strategic importance of the role has increased far faster than the pool of experienced leaders. See additional details at fractional CTO services.
A thing every CEO should know about cybersecurity: Achieving information security compliance with one or more government regulatory standards for information security (i.e. ISO 27001, NIST 800-171, HIPAA, NYDFS, etc.) is good, but not sufficient to ensure real cybersecurity. Further, it is incumbent upon CEOs to learn more about cybersecurity to ensure their company is taking appropriate actions to secure their most valuable information assets. This does not mean that every CEO needs to become a Certified Information System Security Professional (CISSP). Rather, CEOs should increase their knowledge of core cybersecurity concepts and leverage their own leadership skills to conceptualize and manage risk in strategic terms, understanding the business impact of risk.
The world is becoming increasingly personalized. Frequent flier numbers and customer membership programs enable companies to track consumers’ buying patterns; social media platforms and digital marketing channels enable them to know even more about our preferences and lives. The door has been opened to inappropriate uses of this information, as evidenced by the “fake news” and Facebook/Cambridge Analytica scandals from the 2016 election. But far more commonly, companies are using customer data in legitimate to personalize their communications with customers, with significant results. Customers are happy for you to know about them. According to Accenture, 83% of consumers are willing to share their data in order to enable a personalized B2C experience, and 91% say it actually impacts their buying habits. For B2B purposes, companies have long known there is easy access to public data about them, so any gain in efficiency is welcomed from suppliers who make use of that information (ideally with internal data as well – see below) to streamline the experience for their clients.
This succinct summary of the challenge of modern life is a quote from Canadian Prime Minister Justin Trudeau, from his keynote at the Davos World Economic Forum in 2018. And although that organization tried to downplay the sentiment later that year, Trudeau’s claim seems an accurate summary of our times. Change is hard for human beings; we are accustomed to a great deal of consistency from one day to another: in what is expected of us, in the tools we use to perform those duties, in how we’re perceived by others and how we interact with others, in what constitutes the necessities of life, and in how we obtain those necessities. Most of us feel we can “handle” change, but when we say that we usually mean one change at a time, and with a pause after each change before we’re forced to confront the next one. Find a few more details at interim CTO.
The experts at Innovation Vista have brought our expertise together to collaborate on a unique approach to technology that we call Innovating Beyond Efficiency. Traditional IT strategies yield many efficiencies for organizations which invest time and effort into them. Processes are automated, systems are implemented to gather key organization data, and reports are standardized to analyze and communicate that data. These are valuable gains for an organization, and many of these capabilities have risen to the level of requirements for operating in the 21st century. Efficiency is nice.
Don’t fight human nature! Or at least, don’t kid yourself that waging such a fight will be effective to any extent. CRMs hold the promise of maximizing collaboration across an enterprise and putting the knowledge of the entire firm at the fingertips of each and every salesperson working there; they can be a key component of Monetizing IT…! Of course, there are critical responsibilities for IT staff and vendors in making a CRM launch successful… But to fully realize the vision and potential of a CRM, a company’s senior leadership must do its part to set the stage and nurture a culture in which the team will WANT to operate in a way that a CRM can empower.
Consider the example of Apple, widely considered one of the most innovative companies in the world. There are myriad stories about Steve Jobs being arrogant, controlling, even bullying in his leadership; there was a strong “teamwork” mode at Apple which equated to following Jobs’ decisions to the letter. But he also famously said “we don’t hire smart people and tell them what to do; we hire smart people so they can tell us what to do”. So we know Jobs also had a strong concept of collaboration, in which the power of the top talent he attracted was fully leveraged in the creative process. Large companies often create “zoned” staffing (e.g. research labs, special project teams, etc.) to ensure a portion of their efforts are aimed at innovation. Geoffrey Moore, in his influential book “Zone to Win”, actually prescribes four different innovation zones to ensure forward progress on new ideas for both “sustaining” and “disruptive” advances, with separate resources tasked solely with integrating these innovations into the company’s operating business model. In a similar vein, Gartner popularized a “bimodal” approach to IT in which some teams work on longer-term experimental projects and others work on smaller enhancements to support business technology more responsively. Read even more info at innovating in business.