Recommended growth hacking guides with Nathan Barnwell: There is a revolution taking place in the world of startup growth, and we wanted to help people understand this new phenomenon. Those who understand growth hacking will have a competitive advantage that is hard to overstate, and we wanted to provide a robust framework for thinking about it. This guide is for entrepreneurs, founders, growth leads, or anyone else who is trying to grow a startup. If acquiring new customers (and retaining existing ones) is important to your business then you should read this guide. If customers matter to you, then growth hacking should matter to you. Let’s begin.
The focus and the ultimate goal of all these growth strategies are to achieve growth by gaining new customers. It is not possible to achieve long-term and stable growth without a regular and loyal customer base. You can clearly identify how you must use a growth strategy in the light of various criteria such as market, customer profile, your field of activity and your product. In this context, the growth strategies used by some brands can be read as successful growth strategy examples. Cloud storage, which is used widely today, was a very new technology when Dropbox was introduced in 2008. The way of growth was to persuade people to use such a system instead of the physical storage devices used until then. The growth strategy that the company used for this purpose was market expansion. This method, which is performed through a viral loop, is based on users recommending the system to others. Normally offering 2 GB of free storage, Dropbox offered 500 MB of extra additional storage for each user registered with your referral link. In doing so, users who wanted to have up to 16 GB of free storage space recommended Dropbox to their friends and colleagues. By all means, this kind of viral method was not effective in the first months of the company. It started providing positive results in the following months and the company reached its one-millionth customer at the end of its first year. The number of customers increased to three million in the next two months. Today, the company serves more than 500 million users.
Nathan Barnwell growth hacking strategies: It might be a while before this particular approach can be employed again, but it’s effective enough to warrant a mention. Sometimes, adding a human element to your growth strategy can help set things in motion for your business. Prospects are often receptive to a personal approach — and there’s nothing more personal than immediate, face-to-face interactions. Putting boots on the ground and personally interfacing with potential customers can be a great way to get your business the traction it needs to get going. This could mean hosting or sponsoring events, attending conferences relevant to your space, hiring brand ambassadors, or any other way to directly and strategically reach out to your target demographic in person.
A good growth marketer thinks big and tests small. They can envision anything — even Craigslist! — as a marketing channel, but they also run constant cheap, iterative tests to make sure their ideas can work. When DTC growth guru and investor Nik Sharma worked at Hint Water, for example, every major marketing push started with small, cheap tests — a growth marketing staple. If a small test got splashy results, the company invested more in the strategy. This helped Hint Water avoid expensive missteps, and innovate effectively; the company helped pioneer influencer marketing as we know it today. “Now everybody does it,” Sharma told Nate Barnwell. “But three years ago, nobody else was doing it and people thought it was kind of sketchy.” That’s the power of growth marketing — it’s an approach that allows you to confidently invest in a new channel. You just test first.
Once you’ve built a testing habit within the growth team (ideally 2–3 tests per week), it’s time to start trying to maximise impact. To drive full impact, you’ll need to be able to test across the entire customer journey (acquisition channels, new customer onboarding, referral hooks in product, etc.). This is where things start getting hard. The highest impact part of the customer journey is usually testing across the first customer experience. One benchmark to consider is that the fastest growing consumer apps generally invest 50% of the product development resources in the first customer experience. It makes sense, because there is no second customer experience if you don’t nail the first one. Discover many more details at Nate Barnwell.
It’s possible that your growth plan will encompass more than one of the initiatives outlined above, which makes sense — the best growth doesn’t happen in a vacuum. For example, growing your unit sales will result in growth in revenue — and possibly additional locations and headcount to support the increased sales. After you’ve chosen what you want to grow, you’ll need to justify why you want to grow in this area (and if growth is even possible). Conducting research on the state of your industry is the best way to determine if your desired growth is both necessary and feasible. Examples could include running surveys and focus groups with existing and potential customers or digging into existing industry research. The knowledge and facts you uncover in this step will shape the expectations and growth goals for this project to better determine a timeline, budget, and ultimate goal.